Cookie Policy
OTP Bank’s website uses cookies to run the website, enhance user experience, monitor website activities and to personalize ads.
What are cookies?
Cookies are small data files that are stored in the browsers by Internet services. They constitute an indispensable technology that is necessary for running online services providing efficient and modern user experience and one that is supported by all current browsers.
What kind of cookies does OTP Bank use and for what purpose?
OTP Bank uses cookies for the following purposes:
- to improve our website,
- to facilitate your navigation on our website and the use of its functions, thus ensuring a seamless user experience,
- to collect information as to how you use our website, by assessing which part of the website you visit or use most; this allows us to know how we can provide an even better user experience to you when you visit our website again,
- to place targeted advertisements on other websites,
- to distinguish and identify users browsing our website,
- to monitor the activities performed on the website so that we can send you messages about offers that are specifically tailored to your interests as well as important and relevant to you.
Withdrawing consent has no consequences on the visitor. However, the withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.
Types of cookies
Strictly necessary cookies
These cookies ensure the proper functioning of the website, facilitate its use and collect information about its use without identifying our visitors.
This includes, for example, storing calculator use values, the status of cookie acceptance, remembering login modes and data, the status of website notification messages and the Google Analytics code.
- For more information about
Google Analytics cookies, please click here:
https://policies.google.com/technologies/cookies?hl=en
Please remember that without these cookies, we are unable to guarantee the best user experience on our website.
Statistical cookies
With the aim of developing our website and improving user experience, we also use cookies that enable us to collect information on how visitors use our website. These cookies are unable to identify you personally; they merely gather information such as the page that our visitor looked at, which part of the website the user clicked on, how many pages they opened, how long each session lasted and what the error messages were, if any.
Statistical cookies:
- Statistical cookies also
include the Hotjar cookie. For more information on Hotjar cookies, see:
https://help.hotjar.com/hc/en-us/articles/36819973371409-Cookies-Set-by-the-Hotjar-Tracking-Code
Targeting and advertising cookies
The aim of these cookies is to enable us to ensure that our website displays advertisements that are even more interesting or relevant to you. Without your consent, these cookies are unable to identify you personally; they merely gather information such as the page that our visitor looked at, which part of the website the user clicked on, how many pages they opened – all this with the aim of finding out what content you are most interested in.
If you have granted your prior consent, we may use the information gathered while tracking your use of the website together with your personal data in order to enable us to tailor our marketing communication to your needs and point out offers that are interesting and relevant to you.
We use the cookies of the following service providers on our website:
Google Ads
Detailed information on the service is available at the following links:
https://www.google.com/intl/en/policies/privacy
https://business.safety.google/privacy/
Detailed information on the service is available at the following link:
https://www.facebook.com/privacy/policies/cookies
Detailed information on the service is available at the following link:
https://www.linkedin.com/legal/cookie-policy
How can you check and disable cookies?
All modern browsers allow users to modify cookie settings. Most web browsers automatically accept cookies by default; however, these settings can usually be changed, thus the browser can prevent automatic acceptance and offer the possibility of choosing whether you want to allow the use of cookies each time you access the website.
Please note that since the aim of cookies is to enhance or enable the use and processes of our website, the disabling or deletion of cookies may result in your inability to use all of the functions of our website or may cause the website to run differently in your browser than originally designed.
For information on the cookie settings of the most popular browsers, click on the links below:
Privacy Notice
Privacy information related to the cookies used is summarized in the table below.
Strictly necessary cookies
| Legal basis for processing | Purpose of processing | Controller domain | Duration of processing |
| Legitimate interest | Ensuring the proper functioning of the website | Google Analytics cookies | |
| _ga_<container-id> _ga | 2 years | ||
| _gid | 24 hours | ||
| _gat | 1 minute | ||
| YouTube basic functionality cookies | |||
| YSC | until the end of the session | ||
| __Secure-YEC | 13 months | ||
| VISITOR_INFO1_LIVE | 8 months | ||
| CONSENT PREF | 2 years | ||
| websalesId (session azonosító) | 1 hour | ||
| Saját, a honlap alap működését biztosító sütik | until the end of the session | ||
| siteAffinity | 1 hour |
Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain Google Analytics cookies Duration of processing Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain _ga_<container-id>
_gaDuration of processing 2 years Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain _gid Duration of processing 24 hours Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain _gat Duration of processing 1 minute Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain YouTube basic functionality cookies Duration of processing Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain YSC Duration of processing until the end of the session Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain __Secure-YEC Duration of processing 13 months Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain VISITOR_INFO1_LIVE Duration of processing 8 months Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain CONSENT
PREFDuration of processing 2 years Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain websalesId (session azonosító) Duration of processing 1 hour Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain Saját, a honlap alap működését biztosító sütik Duration of processing until the end of the session Legal basis for processing Legitimate interest Purpose of processing Ensuring the proper functioning of the website Controller domain siteAffinity Duration of processing 1 hour
Statistical cookies
| Legal basis for processing | Purpose of processing | Controller domain | Duration of processing |
| Your consent | Gathering information on how visitors use our website | Hotjar cookies | |
| _hjSessionUser_{site_id} _hjid _hjClosedSurveyInvites _hjDonePolls _hjMinimizedPolls _hjShownFeedbackMessage | 1 year | ||
| _hjFirstSeen _hjUserAttributesHash _hjCachedUserAttributes _hjViewportId _hjSessionTooLarge _hjSessionRejected _hjSessionResumed _hjTLDTest _hjRecordingEnabled _hjRecordingLastActivity | until the end of the session | ||
| _hjSession_{site_id} _hjIncludedInPageviewSample _hjIncludedInSessionSample _hjAbsoluteSessionInProgress | 30 minutes | ||
| _hjLocalStorageTest | 100 seconds | ||
| Own cookies | |||
| gclid_aw_tech | 90 days | ||
| gclid_dc_tech | 90 days |
Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain Hotjar cookies Duration of processing Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain _hjSessionUser_{site_id}
_hjid
_hjClosedSurveyInvites
_hjDonePolls
_hjMinimizedPolls
_hjShownFeedbackMessageDuration of processing 1 year Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain _hjFirstSeen
_hjUserAttributesHash
_hjCachedUserAttributes
_hjViewportId
_hjSessionTooLarge
_hjSessionRejected
_hjSessionResumed
_hjTLDTest
_hjRecordingEnabled
_hjRecordingLastActivityDuration of processing until the end of the session Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain _hjSession_{site_id}
_hjIncludedInPageviewSample
_hjIncludedInSessionSample
_hjAbsoluteSessionInProgressDuration of processing 30 minutes Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain _hjLocalStorageTest Duration of processing 100 seconds Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain _hjLocalStorageTest Duration of processing 100 seconds Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain _hjLocalStorageTest Duration of processing 100 seconds Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain _hjLocalStorageTest Duration of processing 100 seconds Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain _hjLocalStorageTest Duration of processing 100 seconds Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain Own cookies Duration of processing Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain gclid_aw_tech Duration of processing 90 days Legal basis for processing Your consent Purpose of processing Gathering information on how visitors use our website Controller domain gclid_dc_tech Duration of processing 90 days
Targeting and advertising cookies
| Legal basis for processing | Purpose of processing | Controller domain | Duration of processing |
| Your consent | Displaying relevant advertisements, creation and storage of identifiers | Google Ads cookies | |
| NID | 6 months | ||
| __gads | 13 months | ||
| FPAU _gcl_au FPGCLAW FPGCLGB _gcl_gb _gac_gb_<wpid> _gcl_aw Conversion | 90 days | ||
| ANID | 24 months | ||
| AID | 540 days | ||
| TAID | 14 days | ||
| RUL | 12 months | ||
| VISITOR_INFO1_LIVE__k VISITOR_INFO1_LIVE__default | 3 months | ||
| Own cookies | |||
| portalID | 2 years | ||
| portal_referer | until the end of the session | ||
| portalIdVersion | 2 years | ||
| gdpr_level | 2 years | ||
| gdpr_time | 2 years | ||
| Linkedin cookies | |||
| li_gc | 1 year | ||
| lang | until the end of the session | ||
| bcookie | 2 years | ||
| AnalyticsSyncHistory | 30 days | ||
| UserMatchHistory | 30 days | ||
| lidc | 24 hours | ||
| Youtube cookies | |||
| GPS | until the end of the session | ||
| Facebook cookies | |||
| _fbc | 90 days | ||
| _fbp | 90 days | ||
| datr | 2 years | ||
| wd | 6 days | ||
| usida | until the end of the session |
Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain Google Ads cookies Duration of processing Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain NID Duration of processing 6 months Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain __gads Duration of processing 13 months Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain FPAU
_gcl_au
FPGCLAW
FPGCLGB
_gcl_gb
_gac_gb_<wpid>
_gcl_aw
ConversionDuration of processing 90 days Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain ANID Duration of processing 24 months Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain AID Duration of processing 540 days Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain TAID Duration of processing 14 days Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain RUL Duration of processing 12 months Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain VISITOR_INFO1_LIVE__k
VISITOR_INFO1_LIVE__defaultDuration of processing 3 months Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain Own cookies Duration of processing Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain portalID Duration of processing 2 years Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain portal_referer Duration of processing until the end of the session Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain portalIdVersion Duration of processing 2 years Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain gdpr_level Duration of processing 2 years Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain gdpr_time Duration of processing 2 years Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain Linkedin cookies Duration of processing Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain li_gc Duration of processing 1 year Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain lang Duration of processing until the end of the session Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain bcookie Duration of processing 2 years Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain AnalyticsSyncHistory Duration of processing 30 days Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain UserMatchHistory Duration of processing 30 days Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain lidc Duration of processing 24 hours Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain Youtube cookies Duration of processing Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain GPS Duration of processing until the end of the session Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain Facebook cookies Duration of processing Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain _fbc Duration of processing 90 days Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain _fbp Duration of processing 90 days Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain datr Duration of processing 2 years Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain wd Duration of processing 6 days Legal basis for processing Your consent Purpose of processing Displaying relevant advertisements, creation and storage of identifiers Controller domain usida Duration of processing until the end of the session
Under Articles 12 to 21 of the General Data Protection Regulation, you may request from OTP Bank Plc. as Controller access to, rectification, erasure or restriction of the processing of personal data concerning you, you may object to the processing of such personal data as well as exercise your right to data portability in person (at any branch of the Bank), in writing by mail (OTP Bank Plc., H-1475 Budapest, Pf. 450), by telephone (+36 1/20/30/70 3 666 388) or by e-mail (information@otpbank.hu).
In the event of a breach of your rights under the General Data Protection Regulation, you may lodge a complaint with the Controller using the contact details provided above.
You may also lodge a complaint with the National Authority for Data Protection and Freedom of Information (http://naih.hu/; H-1055 Budapest, Falk Miksa utca 9–11.; Postal address: 1374 Budapest, Pf. 603.; Phone: +36-1-391-1400; Fax: +36-1-391-1410; Email: ugyfelszolgalat@naih.hu).
Court proceedings may also be brought against the Controller for the violation of the rules applicable to the processing of personal data. You may bring the action before the Budapest-Capital Regional Court or the regional court of your place of residence.
Additional detailed information on processing is available in the General Privacy Notice included in Annex 5 to the General Business Regulations, which are available in OTP branches and on the website.
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