OTPdirekt

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OTPdirekt Internetbank for retail customers will cease to exist from 1 July 2025

From 1 July 2025 on, you can manage your finances in OTP InternetBank and OTP MobilBank. We make banking easier and more convenient with a range of financial features and modern technology solutions.

Choose the new OTP internet and mobile bank, register online until 30 June 2025.

Log in to OTPdirekt Internetbank and sign the Digital Service Contract required for the new services. From 1 July 2025 on, you can sign a contract at a bank branch.The new Digital Service Contract is necessary because the renewed interfaces have a number of features that are not covered by your existing OTPdirekt contract.

Register simply by logging in to OTPdirekt Internetbank

After having done this, you can start using the new OTP InternetBank.

What other services are affected by the phasing out?

Along with the phasing out of OTPdirekt Internetbank for retail customers, other OTPdirekt services will also be discontinued:

OTPdirekt Broker
SmartBroker app
Securities Control
Morning Balance
Interactive SMS

From 1 July 2025, you can only sign the new Digital Service Contract, instead of the OTPdirect contract for retail customers. With the exception of the private banking telephone service.

Where can I manage my investments in the future?

Stock exchange orders
OTP Bank will migrate its money and capital market services to its new digital platforms in several steps this year. From 1 July 2025, you can carry out your stock exchange transactions exclusively through OTP Bank's new generation online channels if you have a Digital Contract.

Other investment services
You can buy and sell government securities, bonds and fund units in the OTP internet and mobile bank.

Don't have a Digital Contract yet? Register online in OTPdirekt Internetbank until 30 June 2025.From 1 July 2025 on, you can sign a contract at a bank branch.

How will SMS Control services change from 1 July 2025?

The following SMS Control services will continue to work unchanged:
- Account Control
- Card Control
- Direct Debit Control
The Securities Control service is discontinued.
You can no longer change the settings for Control services (e.g. phone number, limits).
You can change your SMS notification settings in the new OTP internet or mobile bank, under “Set notifications”.
You can also cancel the OTPdirekt Control SMS services in the new OTP internet or mobile bank under “Set notifications”.

Which OTPdirekt services are not affected by the change?

You can still use the OTPdirekt telephone customer service as before.
Our non-retail customers can continue to use the corporate OTPdirekt Internetbank and access their retail accounts included in the OTPdirekt corporate contract account range.

The OTPdirekt contract is still valid if the OTPdirekt Control service and/or the telephone customer service are set. Otherwise, the OTPdirekt contract will be terminated together with the termination of OTPdirekt services.

How will fees change from 1 July 2025?

The basic monthly fee for OTPdirekt services will not be deducted from your account if you sign the Digital Service Contract for the new OTP internet and mobile bank. If you do not sign a Digital Contract, the fees for OTPdirekt services will remain unchanged.
The monthly fee for the OTPdirekt Broker service is not charged.
If you have a Control service set up, its monthly and SMS fees will not change